Our Programs

At Jubilee Health Insurance, our commitment is to serve our customers effectively and efficiently by bringing our services closer to YOU. Through these programs, we aim to revolutionize healthcare access and ensure our customers have the support they need, whenever they need it.

Care Navigation – Your Personal Health Guide

Navigate the complexities of healthcare with ease. Our Care Navigation Program connects you with a team of specialists ready to guide you on locating nearby healthcare facilities or physicians, understanding admission processes, and handling post-discharge queries.

How to get started:

Pharmacy-Based Doctor Consultations (Tele- Pharma)

Experience comprehensive healthcare at your local pharmacy. With just $1, access vital health checks, virtual doctor consultations, rapid tests, and medications—all in one convenient location. We’ve partnered with M Pharma to bring these services to all Jubilee Health insured clients. Simply visit any M Pharma pharmacy branch to benefit from these offerings.

Click Here to View The Participating Pharmacies

Telemedicine Services

Consult with a doctor online from the comfort of your home. Our partners, Antara, Livia Health, Sasadoctor, and Byon 8, provide a seamless telemedicine experience.

How it works:

  • Icon Download the Livia Health, Sasadoctor, or Byon 8 app from Apple Store or Play Store.
  • Icon Register the main member and dependents using your Jubilee member's card.
  • Icon Wait for validation.
  • Icon Once set up, consult with GP or specialist at any time that suits you.

Drug Delivery Services

Skip the trip to the pharmacy with our hassle-free medication delivery service. Send your prescription via WhatsApp and get your medications delivered right to your doorstep.

How it works:

  • Icon Scan or take a photo of your prescription and claim form
  • Icon Send it via WhatsApp to 0797850610
  • Icon Receive your medication delivered promptly to your location.

Home-Based Care

Receive high-quality care at the comfort of your home. Our home-based care program ensures that you get the necessary support post-discharge or for long-term follow-up through our trusted partners because we are always with you.

Enjoy personalized attention from healthcare professionals tailored to your specific needs at your comfort.

How it works:

Family Physician Program

Benefit from a dedicated family doctor who prioritizes your wellness and positive health outcomes. This comprehensive healthcare solution includes personalized attention, regular health check-ups, prescription delivery, and virtual appointments.

Maisha Fiti

Improve your overall wellbeing or manage existing illnesses through our comprehensive wellness programs. Incorporate a proactive approach to promoting your health and preventing disease through our supportive programs that avail educational material, expert advice, required skills, tools and rewards for maintaining good health.

How it works:

  • Icon Send an email with your request to
  • Icon Share your details on the Sign-Up section of the Wellness Programs on our website.
  • Icon Call or text us at 0780 425 946
  • Icon Download Maisha Fiti App in Apple, Huawei and Play store

Frequently Asked Questions

"Always With You" is an exclusive program designed to revolutionize healthcare access by offering convenient, affordable, and comprehensive services, ensuring our customers are never alone.

  • Pharmacy-Based Doctor Consultations: $1 for vital checks, virtual consultations, rapid tests, and medications.
  • Drug Delivery Services: Hassle-free delivery upon sending a prescription via WhatsApp.
  • Telemedicine Services: Online doctor consultations from home.
  • Care Navigation Program: Guidance on navigating healthcare systems.
  • Maisha Fiti Community Programs: Expert advice, health events, and curated health plans.
  • Home-Based Care: Quality care at home post-discharge or for long-term follow-up.
Family Physician Program: Personalized care from a dedicated family doctor.

  • Existing policyholders seeking more value from their health insurance.
  • Individuals prioritizing convenient and immediate healthcare access.
  • Potential customers looking for comprehensive, accessible, and affordable healthcare solutions.

  • Visit Jubilee Insurance Website.
  • Call our contact center at 0709 949 000.

Most services are covered, but policy terms and conditions apply. JHIL is committed to tailoring solutions to meet your needs. Explore these programs and more on our website and experience healthcare that is truly Always With You.

Yes, if they're covered by us and policy terms and conditions will always apply.