Bringing Services Closer To You
Always With You
Our Programs
At Jubilee Health Insurance, our commitment is to serve our customers effectively and efficiently by bringing our services closer to YOU. Through these programs, we aim to revolutionize healthcare access and ensure our customers have the support they need, whenever they need it.
Care Navigation – Your Personal Health Guide
Navigate the complexities of healthcare with ease. Our Care Navigation Program connects you with a team of specialists ready to guide you on locating nearby healthcare facilities or physicians, understanding admission processes, and handling post-discharge queries.
How to get started:
- WhatsApp us at 0709949000 for immediate assistance.
- Or call us on 0709949000.
- Reach us via email at carenavigators@jubileekenya.com.
Pharmacy-Based Doctor Consultations (Tele- Pharma)
Experience comprehensive healthcare at your local pharmacy. With just $1, access vital health checks, virtual doctor consultations, rapid tests, and medications—all in one convenient location. We’ve partnered with M Pharma to bring these services to all Jubilee Health insured clients. Simply visit any M Pharma pharmacy branch to benefit from these offerings.
Pharmacy-Doctor Consultation (Tele-Pharma)
List of participant pharmacies
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Haltons Ngong
Maldama Mall, Opposite New Ngong Market View on Map - Call Now
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Haltons Tassia
Next to Naivas Supermarket, Tassia-Fedha Rd View on Map - Call Now
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Haltons Ngumba
Stage House, opposite Main Bus stage, Ngumba Estate View on Map - Call Now
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Haltons Nyeri
Homage Building, Kuku Road View on Map - Call Now
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Haltons Kisumu
Next to Guardian Bank, Oginga Odinga Street View on Map - Call Now
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Inkamed CBD
AgaKhan Walk at Uchumi House View on Map - Call Now
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Othaya Chemist
Hospital Road , Nanyuki Town View on Map - Call Now
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Haltons South B
Mchumbi Rd, Amrit House, Next to Mc Frys View on Map - Call Now
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Inkamed-Nextgen mall
Nextgen Mall , Ground floor,Mombasa Road View on Map - Call Now
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Inkamed Upperhill
Britam Towers , Ground floor View on Map - Call Now
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Haltons Karen
Tana House, Next to Kenchic, Karen Shopping Centre View on Map - Call Now
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Haltons Eben
Umoja 1 Moi Drive View on Map - Call Now
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Haltons Machakos
Roof Gardens Hotel, Next to Machakos Main Stage View on Map - Call Now
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Haltons Nairobi West
Gadhi Avenue, Next to Absa Bank View on Map - Call Now
Telemedicine Services
Consult with a doctor online from the comfort of your home. Our partners, Antara, Livia Health, Sasadoctor, and Byon 8, provide a seamless telemedicine experience.
How it works:
- Download the Livia Health, Sasadoctor, or Byon 8 app from Apple Store or Play Store.
- Register the main member and dependents using your Jubilee member's card.
- Wait for validation.
- Once set up, consult with GP or specialist at any time that suits you.
Drug Delivery Services
Skip the trip to the pharmacy with our hassle-free medication delivery service. Send your prescription via WhatsApp and get your medications delivered right to your doorstep.
How it works:
- Scan or take a photo of your prescription and claim form
- Send it via WhatsApp to 0780 425 946
- Receive your medication delivered promptly to your location.
Home-Based Care
Receive high-quality care at the comfort of your home. Our home-based care program ensures that you get the necessary support post-discharge or for long-term follow-up through our trusted partners because we are always with you.
Enjoy personalized attention from healthcare professionals tailored to your specific needs at your comfort.
How it works:
- Or call us on 0709949000.
- Reach us via email at carenavigators@jubileekenya.com.
Family Physician Program
Benefit from a dedicated family doctor who prioritizes your wellness and positive health outcomes. This comprehensive healthcare solution includes personalized attention, regular health check-ups, prescription delivery, and virtual appointments.
Maisha Fiti
Improve your overall wellbeing or manage existing illnesses through our comprehensive wellness programs. Incorporate a proactive approach to promoting your health and preventing disease through our supportive programs that avail educational material, expert advice, required skills, tools and rewards for maintaining good health.
How it works:
- Send an email with your request to maishafiti@jubileekenya.com.
- Share your details on the Sign-Up section of the Wellness Programs on our website.
- Call or text us at 0780 425 946
- Download Maisha Fiti App in Apple, Huawei and Play store
Frequently Asked Questions
- Pharmacy-Based Doctor Consultations: $1 for vital checks, virtual consultations, rapid tests, and medications.
- Drug Delivery Services: Hassle-free delivery upon sending a prescription via WhatsApp.
- Telemedicine Services: Online doctor consultations from home.
- Care Navigation Program: Guidance on navigating healthcare systems.
- Maisha Fiti Community Programs: Expert advice, health events, and curated health plans.
- Home-Based Care: Quality care at home post-discharge or for long-term follow-up.
- Existing policyholders seeking more value from their health insurance.
- Individuals prioritizing convenient and immediate healthcare access.
- Potential customers looking for comprehensive, accessible, and affordable healthcare solutions.
- Visit Jubilee Insurance Website.
- Call our contact center at 0709 949 000.