Who is eligible for the J-Care Medical Cover?

J-Care is available for individuals from birth (term babies of 38 weeks) up to 64 years of age. Existing members aged 65 years and above are transitioned into our J-Seniors plan, ensuring they have coverage for life without age restrictions, subject to annual renewal.

What is the J-Care Medical Cover?

J-Care is a comprehensive family medical insurance cover designed to offer individuals and families with the highest level of protection for health and well-being. With a wide array of benefits and affordable coverage plans, J-Care is the ideal choice for safeguarding any family’s health.

How do I become eligible for a wearable device by Jubilee Health Insurance?

By purchasing your J-Care Online cover through our website, you are eligible for a wearable device that will enable you to participate in the Step Master Challenge.

As a Non-Jubilee member/customer, can I use the MaishaFiti App?

Yes, you can access the MaishaFiti App and track your steps and workouts. Simply download the app on the App Store or Play Store and sign-up using the Guest account.

Family Physician Program for Jubilee Health Insurance

Jubilee Health's Family Physician Program, a comprehensive and personalized healthcare solution that prioritizes wellness and positive health outcomes. Benefit from convenient and accessible options, including a dedicated family doctor as your primary caregiver, personalized attention, and follow-up. Our program emphasizes proactive care for chronic diseases and takes a holistic approach to healthcare, encompassing mental and lifestyle management.

Why should you choose the Family Physician Program?

Personalisation:
Enjoy personalized attention and consistent follow-up from a designated family doctor to ensure your well-being.
Convenience:
Benefit from scheduled personalized health check-ups, prescription delivery and virtual appointments based on a clear health management plan tailored to help you achieve your health goals.
Focus on Wellness:
Experience proactive care for chronic diseases and an integrated approach to healthcare, mental health, dietary considerations, lifestyle management, and more.

Key Benefits

Convenient access to care

Focus on Wellness and Positive Health Outcomes 

Personalized Healthcare

FAQs

We have a standalone cover for children between the ages of 0–17 years, which offers five flexible plans and great benefits. Children between the age of 0–18 have coverage under both J Care and J Care Johari policies, which extends to 25 years old for dependent children.

Yes, Jubilee Health offers coverage for members aged 61 –80 with the option of extending it to 85. The policy has 5 flexible plans to choose from.

Jubilee health offers insurance coverage for individuals, groups and corporate organizations. Our individual health policies depend on the budget and the age of the principal member. For further inquiries please talk to us on 0709094000.

We have four individual health insurance policies, namely, J Senior, J Care Junior, J Care, J Care Johari.

You can use your Jubilee Health cover within 30 days of receiving you membership card.

All Jubilee Health policies are comprehensive and cover a wide variety of illnesses. However, coverage for certain chronic conditions must be clearly stated in your policy document. Additionally, some conditions have a one-year waiting period. These include diabetes, heart conditions, hypertension, cancer, HIV etc. Please check your policy document for illnesses covered and their waiting periods.

These tests have a one-year waiting period, meaning you’ll be able to access them in the second year of your coverage.

For help or information regarding card loss, your insurance cover or provider, please reach our 24/7 hotline on 0709094000 or email us on Talk2ushealth@jubileekenya.com