Head of Corporate & Retail Claims
The role holder will be responsible for leading and overseeing the end-to-end claims operations for both Retail and Corporate Life and Pension business lines. The role holder will also be responsible for developing and implementing efficient claims processing strategies, enhancing customer service to achieve set Timelines, ensuring regulatory compliance, managing risks as contained in the function and driving operational excellence. The position also requires fostering a culture of continuous improvement and collaboration across the organization.