Real Questions, Real Answers: What Diaspora Families Ask Us About Health Cover Back Home

We’ve spoken to hundreds of Kenyans living abroad from the Gulf, to the UK, to the US. Many of you have told us the same thing:

“I’ve wanted to get health cover for my family back home, but I don’t know where to start.”

Let’s break it down together; no jargon, no pressure.

❓“Can I buy cover for just one parent?”

Absolutely. You can buy health cover for your mum, dad, or both whatever fits your current budget and needs. Start with one and scale when ready.

❓“What if my parents are older or have an existing condition?”

No problem. That’s why we created J-Senior, it’s designed specifically for parents over 60 and even covers chronic conditions like diabetes or hypertension.

❓“What happens when my sibling or child gets sick how do they access care?”

Once the cover is active, they simply go to an accredited facility with their card or member ID. No cash deposits. No calls to you for money transfers. Just care, when and where it’s needed.

❓“Can I pay in instalments?”

Yes Lipa Pole Pole allows you to in instalment when buying online. No need for lump sums. Explore cover here

❓“What if I’m not in Kenya can I still manage the plan?”

100%. Everything is digital. You can sign up, pay, and track your cover online or via mobile, wherever you are in the world.

❓ “Will my family understand how to use the cover back home?”

💬 “They’re not very tech-savvy or don’t speak English fluently.”

Our teams on the ground are trained to walk them through every step from choosing hospitals to using their card.

❤️ One Final Thing to Remember:

Every day without cover is a risk. But every small step toward protection counts.

You don’t have to start big. You just have to start.

Explore Jubilee’s Health Plans HERE

Or call +254 709 949 000 to speak to a support advisor.

#SendCareBackHome | #DiasporaHealth | #JubileeAlwaysWithYou