Jubilee Insurance (“Jubilee Insurance”/ “Jubilee”/ “We/Us”) respects the personal information and data that is collected from you through our website https://jubileeinsurance.com/ (the “website”), its subdomains and any products or services offered by any of the various Jubilee Insurance entities (Jubilee Health Insurance Ltd and Jubilee Life Insurance Ltd).We understand that your privacy is important to you and are committed to being transparent about the technology we use.

This cookie policy explains how cookies and other similar technologies may be stored on and accessed from your device when you use or visit our website.

What Are Cookies?

A cookie is a small text file that can be stored on and accessed from your device when you visit our website to the extent that you agree. They can uniquely identify your internet browser (like Google Chrome or Apple Safari) or device to help us enhance your user experience and provide additional functionality. They can be used for storing preferences, protecting your data, tracking geolocation, and targeted advertising.

We use cookies on our website so please read the following cookie policy to understand what cookies are used, how you can manage this, and how to contact us for any questions or complaints. It also describes the choices available to you regarding accepting or declining the use of cookies.

Why Do We Use Cookies?

We use cookies to get a better understanding of how you use our website and interact with the content. We may use cookies for remembering your language preferences or not requiring you to sign in every time you visit the website. These cookies may also track your geolocation so that we can offer deals and prices specific to your location. Also, we may use your usage data to provide targeted advertisements on third party websites. A more comprehensive list of cookies and uses are outlined below.

What Kind of Cookies Are Used?

Jubilee Insurance uses both first- party and third-party cookies on our website.

The first-party cookies used are issued by the Jubilee Insurance domain. They serve many purposes (outlined in the “Types of Cookies” section below), generally to render basic website functionality, location preferences, and more.

In addition, third-party cookies belonging to other parties, including business partners and service providers, are used by the website. The cookies (outlined below) are used for login from Facebook/Gmail accounts, and more. Specifics on these cookies are outlined in the “Third-Party Cookies” section below.

Types of Cookies

In general, there are four categories of cookies that the website uses:

1.Functionality Cookies: These cookies help us to tailor the website to provide enhanced features and content based on how you have used the website previously and set up other customization, such as language preferences, remembering usernames, and geolocation. The information tracked by these cookies may be anonymous and not used to track your browsing activity on other sites. They include:

  • Facebook
  • Geofencing

2.Third-Party Cookies

Third-party suppliers may be used by the website to improve functionality, target advertisements, and more. Unlike first-party cookies, third-party cookies are placed by another party on your device through our website. For example, you may visit a page on the Jubilee Insurance website with an embedded YouTube video. Videos, links, and other content from third parties may contain third-party cookies. They may be used to understand how you use their services and/or for targeted advertising elsewhere on the internet. Please see the third-party privacy policy and cookie policy to familiarize yourself with how to manage those cookies. They include:

  • Word fence
  • Cookie Yes WordPress Plugin
  • Google analytics
Cookie Purpose Opt-Out Link More Details
Word fence Word fence may set cookies to store user preferences and settings, such as the language or country preferences, and to track user behaviour and patterns for security and analytics purposes.


Not linked to general users, used to secure the website. More information about Word fence: https://www.wordfence.com/
Cookie Yes WordPress Plugin A third-party cookie management plugin that allows website owners to obtain user consent for the use of cookies on their websites, as required by data privacy laws.


Click on the “Cookie Settings” or “Manage Cookies” link that is usually found in the footer or header of the website. In the Cookie Settings, you should see an option to “Reject All” or “Opt-Out of Cookies”. Click on this option. Once you have confirmed your choice, the website should stop using cookies on your device.


Google Analytics To understand effectiveness of our media campaigns.

To understand how users interact with the website to improve user experience.

Facebook To allow users to easily share content through the Facebook website/mobile application.

To provide you with targeted ads on Facebook based on your engagement with our website.

Geo Fencing Geofencing is a technology that allows websites and mobile apps to determine a user’s geographic location and provide customized content or advertising based on that location. It works by using GPS, Wi-Fi, or cellular data to determine a user’s location, and then creating a virtual boundary around that area. When the user enters or exits the boundary, the website or app can trigger certain actions or show specific content. Disabling “Location” on the phone/computer disables all geo tagging.


  1. Persistent cookies: These cookies are used to remember your preferences on the website, to analyze user behavior to establish patterns of usage and preferences, and to improve functionality of the website. They remain on your computer or device until they expire, or they are deleted by you. They persist even after you close the browser and restart your computer.
  2. Session cookies: These cookies are used to remember your activity during the current website visit. They are temporary and only stay on your computer or device only until you stop the current browsing session.

How Long Will Cookies Remain?

Cookies stay on your device(s) for differing amounts of time, depending on whether it is a “persistent” or “session” cookie:

How to Manage Cookie Preferences?

As a user, you have the right to reject, delete, or otherwise limit the use of all types of cookies used while visiting the Jubilee Holdings website. You can change your cookie preferences by adjusting your browser setting. Be aware most browsers automatically accept cookies, so if you do not want cookies to be used, you may need to proactively delete or block the cookies. However, many of the cookies are important for the intended use of the website, so rejecting, deleting, or limiting the use of cookies may not result in optimal functionality of the website. For more information on cookies and how to manage preferences, please refer to this external resource:

About Cookies

You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third- parties by: (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your Wi-Fi, Bluetooth, and other device settings. Please see your device settings for more information.

We use Google Analytics to obtain information about your visits to our websites. Google’s ability to use and share information collected by Google Analytics about your visits to our website(s) is restricted by Google Analytics Terms of Use and the Google Privacy Policy. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/

User Consent

User consent must be obtained before placing a cookie on your computer. Consent is further defined in the Data Protection Act as “any freely given specific and informed indication of the user’s wishes”. When you visit Jubilee holdings website; you will see an informational box, banner, or pop up on the web page, providing information about the site’s use of cookies.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the sites from placing further cookies on your device unless and until you adjust your internet browser.

Contact Information:

If you have any questions or queries regarding this notice, please mail us at privacy@jubileekenya.com or contact us at

Jubilee Insurance Centre, Wabera Street

P.O. Box 30376 – 00100 Nairobi, Kenya

Telephone: +254 (0) 20 328 1000

Changes to this cookie policy:

Any changes to this cookie policy can be found on our website at https://jubileeinsurance.com/

This cookie policy was last updated on 25 /04 /2023.