Help Centre
Because you get unlimited outpatient care, one low annual fee, no hidden costs, chronic disease support, a clinic close to home, the ability to buy for loved ones, and quick USSD registration, this is health cover designed for real life.
You can reach us through:
📞 0709 949 000
💬 WhatsApp: 0709 949 000
✉️ Email: health@jubileehealth.co.ke
Children under 18 can be covered as part of a family unit, but cannot be registered alone.
Only your:
No paperwork, medical tests, or smartphone required.
Cover Nafuu is valid for 12 months from the date it becomes active.
Yes. You can buy the cover for anyone, even if they do not have a phone. You will receive the confirmation and manage the cover on their behalf.
Yes. There is a 30-day waiting period from the registration date before the cover becomes active.
Registration takes less than 3 minutes:
Changes may be possible depending on the plan and provider availability. Contact our support team for assistance.
Yes. Cover Nafuu includes support for chronic conditions such as:
Yes. You can visit the clinic as many times as you need within the year. There is no limit on the number of outpatient visits.
Yes. During registration, you select your preferred clinic from our approved network. All your outpatient visits will be done at this clinic.
The cover does not include dental and optical services, X-rays, CT scans, or MRI, hospital admission, surgeries, or maternity delivery, ambulance or evacuation, physiotherapy or dialysis, cancer treatment, and cosmetic procedures.
Pricing is based on the number of people you want to cover:
| Family Members | Premium (KES) |
| 1 Person | 4,000 |
| 2 People | 7,800 |
| 3 People | 11,400 |
| 4 People | 14,800 |
| 5 People | 18,000 |
Anyone can buy Cover Nafuu for themselves, their parents, siblings, spouse or partner, children above 18, house managers or domestic workers, drivers, riders or support staff, and even extended family or friends — and you do NOT need to be a Jubilee customer to purchase it.
Cover Nafuu includes doctor consultations (and specialist consultations when referred), laboratory tests, prescription drugs including chronic medication, minor procedures and dressings, preventative care and basic screenings, chronic disease management, KEPI vaccines, and emergency stabilization before referral.
Cover Nafuu is an affordable outpatient health cover that gives you access to unlimited doctor visits and essential outpatient services for a full year, starting from KSh 4,000. You choose one clinic from our network, and all your outpatient care is provided there.