Who is eligible for the J-Care Medical Cover?

J-Care is available for individuals from birth (term babies of 38 weeks) up to 64 years of age. Existing members aged 65 years and above are transitioned into our J-Seniors plan, ensuring they have coverage for life without age restrictions, subject to annual renewal.

What is the J-Care Medical Cover?

J-Care is a comprehensive family medical insurance cover designed to offer individuals and families with the highest level of protection for health and well-being. With a wide array of benefits and affordable coverage plans, J-Care is the ideal choice for safeguarding any family’s health.

How do I become eligible for a wearable device by Jubilee Health Insurance?

By purchasing your J-Care Online cover through our website, you are eligible for a wearable device that will enable you to participate in the Step Master Challenge.

As a Non-Jubilee member/customer, can I use the MaishaFiti App?

Yes, you can access the MaishaFiti App and track your steps and workouts. Simply download the app on the App Store or Play Store and sign-up using the Guest account.

Jubilee Insurance FAQ | Policy Details, Claims Process

A withdrawal charge will apply based on how long the policy has been active:

Duration in-force	Withdrawal Charge – Regular premium	Withdrawal Charge – Single Premium
1 to 12	15%	10%
13 to 24	10%	5%
25 to 36	5%	2.5%
36 onwards	0%	0%

Partial withdrawals: Allowed after two years, capped at 15% of the fund value, and up to three times during the policy term.
Full withdrawal: Allowed from the first policy year, but a penalty applies based on the duration the policy has been active.

Yes, the following charges apply:

Fund management fee: Annual fund management fees shall apply.
Mortality premium: Based on your age and selected life cover
Partial withdrawal charge: KES 600 per transaction

The Faida Elite Plan offers life cover ranging from KES 100,000 to KES 1,000,000, ensuring financial protection for your family.

The plan invests your contributions in a professionally managed portfolio designed to deliver competitive returns. Your investments grow over time through the power of compounding.

You can choose to pay your premiums annually, semi-annually, quarterly, monthly, or as a one-time single premium payment.

Monthly premiums: Minimum of KES 5,000 or equivalent depending on frequency
Single premium: Minimum of KES 100,000

Copy of your National ID
KRA PIN
Duly filled application form

Individuals aged between 18 and 80 years are eligible to enroll in the Faida Elite Plan.

Frequently Asked Questions

What happens if I make a full withdrawal in the first few years?

Can I make withdrawals from the policy?

Are there any charges associated with the Faida Elite Plan?

What is the life cover provided under this plan?

What investment benefits does the Faida Elite Plan offer?

What are the available premium payment options?

How much do I need to contribute to get started?

What documents are required to sign up for the plan?

Who is eligible to sign up for the Faida Elite Plan?

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