Zul Abdul

Group Chairman

Mr. Abdul joined the Board in 2014 and appointed as the Vice Chairman of the Board in 2020. At JHL, he has chaired the Board Nominating and HR Committee and the Board Audit and Compliance Committee. He is the current chairman of the Life and Health insurance subsidiaries in Kenya and he has also served on the Boards of the Health insurance subsidiaries in Uganda and Tanzania. He is the Chairman of the Jubilee Allianz general insurance companies in Mauritus and Burundi. Mr. Abdul is a seasoned businessman and has served in voluntary leadership positions in various organisations.

John Metcalf

Director

Mr. Metcalf was appointed to the Board in 2006. He has extensive international experience in the insurance industry and is currently the Head of Insurance for the Aga Khan Fund for Economic Development (AKFED). He is a Director on the Boards of the Company’s insurance subsidiaries. Before joining the Company, he was the Executive Chairman of the Allianz Group Insurance subsidiaries in Egypt. Mr. Metcalf is a Fellow of the Chartered Insurance Institute and holds a BA (Hons) in Banking Insurance & Finance from Sheffield Hallam University. Mr. Metcalf is a member of the Board Finance Committee, Board Audit & Compliance Committee, Board Nominating & HR committee and Board IT Committee.

Owen Koimburi

Director

Mr. Owen Koimburi is an Independent Non-Executive Director of the Company effective 31st March 2022. Mr. Koimburi has over 40 years of experience in audit, accounting, financial management, and capacity building to Private, Government and Public, sectors. He is the founding partner of Koimburi & Associates Certified Public accountants Kenya (now Mazars Kenya LLP). His areas of specialization are Business Restructuring, Company Administration, Consulting and Assurance. He is a Fellow of ICPAK, CPS (K) and is a licensed Insolvency Practitioner.

Akbar Poonawala

Director

Mr. Poonawala was appointed to the Jubilee Holdings Limited Board as an Independent Non-Executive Director on the 29th August 2022. He is the Co-Founder and Managing Partner of Pivot Investment Partners, New York – USA, an investment firm focused on Growth- Equity Stage FinTech and InsureTech companies. He has extensive experience in Securities, Private Equity, Investment Advisory, and strategic relationship building across the financial services sector. He was formerly a senior operating executive in the financial sector with a demonstrated record in leading and transforming financial services businesses with experience in India, UK and USA.

Rosemin Bhanji

Independent Non-Executive Director

Ms. Rosemin Bhanji was appointed to the Board on 29th May 2024. Rosemin has over 25 years of robust experience in legal, governance, risk and compliance, in the financial services sector. Rosemin is a skilled global dispute resolution expert and actively practices as a court annexed mediator for the High Court of Kenya. She is currently an Independent Non-Executive Director for Fairtrade Africa (representing 33 African countries) and chairs their Governance Committee. Additionally, she is an Independent Non-Executive Director of The Fred Hollows Foundation, a nonprofit organisation with a presence in over 28 countries with the goal of eliminating avoidable blindness and restoring eyesight. Rosemin is an Advocate of the High Court of Kenya, holds a Bachelor of Laws from the University of Nairobi, as well as a certificate in International Financial Law from the University of Oxford (UK). She has accreditation in Environmental Social Governance (ESG) and holds a Certification on
Company Direction from The Boardroom Africa -in collaboration with the Institute of Directors (UK). Rosemin is passionate about community service and serves as a volunteer in various leadership roles.

Amyn Lalji

Non-Executive Director

Mr. Amyn Lalji was appointed to the Board on 29″‘ May 2024. He is an alumni of Merchant Taylors’ School (UK) and the University of Ulster (UK) where he obtained a B.Sc. first class honours degree in Pure Physics. He subsequently went on to earn an MBA at the University of Warwick (UK). Mr Lalji is a businessman with over 35 years of experience and is the Managing Director of Kanji Lalji Limited, a privately owned company established in 1912 in Tanzania with businesses in transportation, farming and real estate sectors. He serves on the Board of Aga Khan Health Services and is the chairman of Jubilee Life Insurance Company of Tanzania Limited. He is a
member of the Association of MBAs (UK) and a Member of the Institute of Physics (UK).

Sagheer Mufti

Director

Mr. Sagheer Mufti is a seasoned professional with over 45 years of global experience, in the banking and financial services sector, including six years at Habib Bank Limited (Pakistan) and other institutions such as Abu Dhabi Islamic Bank (UAE) and CitiGroup (UK, USA, Middle East and Africa).

He brings significant expertise in enterprise management, operational excellence, digital transformation, IT, and talent management. He has successfully overseen multiple large-scale organizational transformations and led change management initiatives, driving impactful results across various institutions.

Gladys Karuri

Independent Non-Executive Director

Ms. Karuri has a distinguished career spanning over 22 years in the insurance and financial services sectors across Africa and the United Kingdom. During this period, she has held senior executive positions in leading organisations. She is currently the Chief Financial Officer of African Trade and Investment Development Insurance (Africa Multilateral). She is an Alumna of the Havard Business School Advanced Management Program 2017 (AMP 193) and Honoree of Business Insurance Women to Watch – EMEA. She holds a Master’s Degree in Business Administration from Warwick Business School, UK and a Bachelor of Arts degree in Mathematics and Economics from the University of Nairobi. She is a Certified Public Accountant CPA (K} and a member of the Institute of Certified Public Accountants of Kenya. The Board welcomes Ms. Karuri and looks forward to her valuable contribution.

Dr. Julius Kipngetich

Group CEO

Dr. Julius Kipng’etich is a scholar, speaker and a corporate guru. He has served in executive positions in both public and private sector organizations. He is currently the Regional CEO at Jubilee Holdings Limited.

Previously he has served as Chief Executive Officer of Uchumi Supermarkets Limited, Kenya Wildlife Service, Investment Promotion Centre (Keninvest) and also as the Chief Operating Officer of Equity Group Holdings Limited.

He has served in several boards including The Kenya Tourism Board and Kenya Deposit Insurance Corporation. Previously he served as a lecturer at the University of Nairobi, School of Business and double up as the Director of Student Welfare Authority (SWA).

Juan Cazcarra

Deputy Group CEO

Juan brings with him over 20 years of international executive experience in the insurance industry, having held senior roles including COO, CFO, and CRO across five countries: Spain, France, Serbia, Indonesia, and Kenya. He is highly skilled in Operations, Finance, Strategy, Innovation, Transformation, and Leadership.

Since joining Jubilee Holdings in 2021, Juan has served as Group Chief Operating Officer (GCOO), where he has overseen key functions including Finance, Strategy, Marketing, Transformation, Customer Experience, Operations, and IT across Kenya, Uganda, Tanzania, and Burundi.

He has been a key driver of operational excellence and innovation, most notably leading Changamk@, Jubilee’s transformative digital agenda that continues to redefine our approach to innovation and solidify our position as the region’s most forward-thinking insurer.

Mrs. Margaret Kipchumba

Group General Counsel and Company Secretary

Mrs. Kipchumba was appointed Company Secretary of Jubilee Holding Limited in 2014. She also serves in the same capacity in the insurance and fund management subsidiaries in Kenya and has oversight responsibility for the company secretarial function in the regional subsidiaries. Mrs. Kipchumba is an Advocate of the High Court of Kenya, a Certified Public Secretary and an accredited Governance Auditor. She is a Member of the Law Society of Kenya, the Institute of Certified Public Secretaries of Kenya and the Institute of Directors, Kenya.

Paul Mungai

Group Head - Finance

Paul is a seasoned finance executive with over 14 years of experience leading financial strategy, operations, and transformation within the insurance industry across East Africa. He currently serves as the Group Head of Finance at Jubilee Insurance, where he drives the financial direction, performance, and resilience of one of the region’s leading insurers.

Paul’s career spans multiple leadership roles, including Senior Regional Head of Finance at Jubilee Insurance and Head of Finance at Old Mutual Insurance Rwanda Plc. His work has taken him across Kenya, Rwanda, and South Sudan—enabling him to lead cross-border teams and manage complex financial operations with agility and strategic foresight.

He holds an Executive MBA from Strathmore Business School and IESE Business School, a Bachelor of Commerce (Finance) from Kenyatta University, and is a Certified Public Accountant (CPA-K).

Paul brings deep expertise in strategic finance, M&A, financial accounting, and analysis, and is known for championing financial excellence, integrity, and innovation within the insurance sector. His work continues to shape the financial landscape of the industry while developing high-performance finance teams equipped for sustainable growth.

David Limo

Group Chief Actuary

David is an accomplished actuary and accountant with close to 15 years of experience managing financial liabilities exceeding $1.3 billion and advising on investment mandates for over $1.5 billion in assets. A strategic thinker with a passion for financial transformation, David has led major actuarial and accounting initiatives, from balance sheet restructuring and reserve methodology shifts to the successful implementation of IFRS 17 and Market Consistent Embedded Value (MCEV) frameworks.

Beyond technical expertise, David is a dedicated mentor and leadership developer, having guided five qualified actuaries and currently supporting the development of 22 more. His career reflects a rare blend of analytical excellence and visionary leadership.

A creative at heart, David also brings storytelling and design to life, serving as a creative director on a feature film he co-wrote and running a bespoke leather handicraft business.

Ann Karanu

Group Head - Human Resources

Ann Karanu, the Head of HR for Jubilee Holdings Ltd, exemplifies contemporary HR leadership, and her track record in the Human Resources industry is unparalleled. She has more than 21 years’ experience spanning across financial services, FMCG and government (16 of which have been in the Banking industry).

Ann is a transformational leader with a Master of Business Administration (MBA) from the United States International University (USIU), a Bachelor of Commerce from the Catholic University of Eastern Africa, and a Higher Diploma in Human Resources Management. She is also a Certified Human Resources Professional (CHRP-K) and is currently pursuing her Doctorate in Business Administration (Strategy) at USIU.

Julius Orayo

Group Chief Information Officer

Julius is the Group Chief Information Officer (CIO) at Jubilee Holdings, bringing over 15 years of experience in technology leadership, operations, and project management across the financial services industry.

A forward-thinking digital strategist, Julius has been instrumental in steering the Group’s digital transformation, driving innovation, streamlining operations, and embedding technology as a core enabler of business growth. Under his leadership, Jubilee has adopted future-focused systems and platforms that enhance customer experience, operational efficiency, and data-driven decision-making.

With a proven ability to align technology with business strategy, Julius continues to lead the evolution of Jubilee into a modern, agile, and digitally empowered organization.

Caroline Ndungu

Group Head - Marketing and Corporate Communications

Caroline is a seasoned business leader with over 20 years of experience driving sustainable performance across diverse sectors, including consumer goods, financial services, and advisory. Known for her ability to balance innovation with operational excellence, she has led high-impact teams and initiatives that deliver shared growth, build enduring stakeholder trust, and elevate customer experiences.

Caroline’s expertise spans business development, portfolio management, marketing, corporate relations, and strategic planning. She has worked with leading FMCG brands and financial institutions, playing pivotal roles in transforming culture, optimizing operations, and strengthening regulatory and community engagement.

A dynamic and visionary leader, Caroline brings a strengths-based approach to leadership—mobilizing teams with clarity and confidence, activating ideas into action, and guiding organizations through change with purpose and empathy. Her ability to foster collaboration across functions, align stakeholders, and create a positive corporate culture has consistently translated into strong financial and reputational outcomes.

Stella Kariuki

Group Head - Internal Audit

Stella is an experienced audit and risk management professional with over 10 years’ experience in insurance and consulting having started her career in KPMG Kenya. She is skilled in implementing strategic audit plans, optimizing operational processes, and improving internal controls through risk-based, data driven and agile audits.

She holds a Bachelor of Science Degree in Information Technology from JKUAT, a Diploma in Insurance, is a CPA-K, CISA and CIA professional with training in Insurance and Reinsurance. She is also pursuing a Master’s in Business Administration.

William Mwangi

Group Head – Risk and Compliance

William Magalasia Mwangi is an experienced  Risk Management & Compliance professional with over 18 years of experience across the financial services sector, William provides strategic leadership in shaping and executing the Group’s enterprise-wide risk and compliance agenda.

In his role, William is responsible for developing and overseeing robust risk governance frameworks, driving adherence to regulatory standards, and promoting a risk-conscious culture across all regions and business units within Jubilee Holdings. He brings a wealth of knowledge in aligning compliance processes with international best practices, and his expertise in delivering strategic risk insights underpins the Group’s commitment to operational excellence and sustainable business integrity.

Prior to joining Jubilee, he held the position of Head of Risk Management at Britam Life Assurance Company (Kenya) Ltd, leading successful risk-based initiatives that improved operational efficiency, minimized losses, and enhanced customer satisfaction.

William holds a Bachelor of Science degree in Applied Business Computing from the University of Sunderland, United Kingdom. He has also earned an International Certificate in Financial Services Risk Management (FRM) and a Higher Diploma from the Institute for the Management of Information Systems (IMIS).

William’s vision and dedication continue to drive Jubilee Holdings’ leadership in risk and compliance across the insurance and financial services industry.

Jack Njuguna

Regional Head of Forensic & Information Security

Jack is the current Head of Forensics & IT Security. In his current role at Jubilee Group, he drives the organization’s fraud & information security initiatives across the Group functions.

He is a business and technology leader with over seventeen years of experience in fraud risk management, internal controls and Information security where he held various roles at IQ Plus (k) Limited, KPMG Kenya and Uganda, Eveready East Africa Limited and Deloitte East Africa, before joining Jubilee Group in 2018. He has successfully developed and currently implementing the Information Security & Fraud Risk Management Strategies for the Group.

Jack is an Economics graduate from the University of Nairobi, a qualified CPA & CIFA. He was a finalist as the best CISO, in the 2024 awards by CIO AFRICA.

Gulshan Velji

Regional Head of ESG and Administration

Gulshan Budhwani is the Regional Head of ESG and Administration at Jubilee Holdings Ltd. where she plays a strategic role in embedding sustainability, governance and operational excellence across the Group’s footprint. With a strong foundation of over 35 years in insurance, compliance and operations, she has steadily evolved into a key voice driving Jubilee’s Environmental, Social and Governance (ESG) agenda.

Gulshan has championed transformative ESG initiatives, leading efforts towards ensuring that Jubilee is aligned with global best practices while resonating with the region’s unique development priorities. She was among the key champions behind Jubilee Holdings’ achievement of the EDGE Certification Award, a global recognition for sustainable buildings at the Group’s new head office in Upper Hill, Nairobi, Kenya.

Her cross-functional expertise from insurance underwriting, product development, compliance, to administration and sustainability reflects a dynamic leadership style grounded in integrity, innovation and impact. Gulshan continues to shape inclusive and future-forward corporate environments, positioning Jubilee Holdings as a model for responsible business.

Anderson Kariuki

Regional Head of Property

Anderson leads the strategic management, development and optimization of Jubilee Holdings’ real estate portfolio across the region. With a keen eye for value, compliance and sustainability, he ensures that the Group’s property investments align with long-term business goals and modern construction standards.

He is a Registered and Licensed Quantity Surveyor with the Board of Registration of Architects and Quantity Surveyors of Kenya (BORAQS) and holds a Bachelor’s degree in Quantity Surveying (Second Class Upper Division). He is currently pursuing a Master’s in Construction Project Management at the University of Nairobi. His professional affiliations include membership in the Institute of Quantity Surveyors of Kenya (IQSK) and the Architectural Association of Kenya – QS Chapter.

Anderson is also advancing his expertise in sustainable design and dispute resolution through ongoing EDGE Training in Green Building and Sustainability and as a Student Member of the Chartered Institute of Arbitrators. His work reflects a strong commitment to delivering efficient, compliant and future-ready developments that support Jubilee’s regional vision.

Eugene Otieno

Head of Strategy

Eugene joined Jubilee Holdings Ltd as the Head of Strategy in 2022. He has over 9 years’ experience in strategy execution and management consultancy. Eugene is passionate about of delivering sustainable value to customers, employees, shareholders, and communities through inclusive financial solutions. Eugene holds a Bachelor of Science degree in International Business Administration from the United States International University (USIU).

Prior to joining Jubilee Insurance, Eugene worked with East Africa’s leading financial services firms in insurance and banking where he spearheaded initiatives that drove significant organizational change and growth, marking a profound impact within the industry.

Alex Chege

Head of Operational Excellence

Alex is a dynamic Transformation Leader with over a decade of experience spearheading enterprise-wide change, digital innovation, and operational excellence across the financial services sector in East Africa. With a proven track record of delivering multi-million-dollar initiatives, Alex bridges strategy with execution to help organizations scale sustainably, optimize performance, and embed a culture of continuous improvement.

He has led transformation programs in Kenya, Uganda, Tanzania, and Burundi, with a strong focus on insurance and banking—delivering measurable impact through cutting-edge technology, governance, and process optimization.

Among his most notable achievements is leading a $20M+ multi-country transformation program that was recognized as Project of the Year 2024 by the Project Management Institute (PMI) Kenya Chapter. The initiative encompassed AI-driven claims automation, robotic process automation, CRM deployment, cloud migration, digital channels rollout, and data governance.

Alex’s transformation leadership has driven over $4M in cost savings, doubled project ROI, elevated project management maturity from Level 1 to Level 3, and achieved a Sigma score of 4.7—all while mentoring over 200 professionals in Lean Six Sigma, project management, and business analysis.

Joel Maina

Head of Customer Experience

Joel Maina leads the Customer Experience (CX) strategy at Jubilee Holdings, where he has spent over five years championing digital transformation and elevating service excellence across the Group. His work is anchored in a commitment to building seamless, intuitive experiences that reflect the evolving needs of customers across diverse markets.

With a strong foundation in process engineering and data analysis, Joel applies a structured, insight-led approach to redesigning CX touchpoints. His ability to connect systems thinking with customer empathy has enabled the development of digital strategies that not only streamline operations but also deepen customer satisfaction and loyalty.

Throughout his journey at Jubilee Insurance, Joel has fostered a culture of cross-functional collaboration and continuous innovation. The result has been measurable improvements in operational efficiency and customer engagement, positioning the business to deliver consistently exceptional service in an increasingly digital world.